Website Access and Help at ProAxis

Our accessibility goal

Our goal is to work toward the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines address access for people with visual, hearing, movement, and cognitive disabilities.

We do not claim full WCAG conformance or certification. This statement is not a comprehensive independent audit. We cannot confirm that every page, tool, and browser combination meets every guideline.

Features available on this site

• A “Skip to main content” link appears when you reach it with the keyboard.
• Keyboard focus styles help show which link or control you have selected.
• A site directory offers another way to find pages.

These features support access, but do not establish that the whole site is accessible. Please tell us if they do not work with your setup.

Report a barrier or ask for help

Email info@proaxiscpa.com or call (201) 800-2330. You can also use our contact page.

To help us understand the issue, please share:

• The page address and the task you were trying to complete.
• What happened and what prevented you from continuing.
• Your preferred way for us to contact you.
• Your browser, device, or assistive technology, if you wish to share those details.

You do not need to identify a disability or provide medical information. Please do not send tax returns, Social Security numbers, account details, or other sensitive records with your report.

If you cannot access information or complete a form, tell us what you need. We can discuss another way to provide the information or help you contact the firm.

Describe the task that is blocked

A short description is enough to start. You do not need to know the technical cause or name a guideline.

For example: “On the contact page, I cannot select the next button with my keyboard.”

This tells us where the issue occurs and which task is blocked.

If an error message appears, include its wording if you can. You can describe what happened without sending a screenshot. If you choose to send one, remove personal details and financial information first.

If the form itself is the barrier, use the email address or phone number above. Include the page address so we can tell which form you mean.

Find information without using a menu

These direct links provide another route to common tasks. The site directory linked above has a broader list of pages.

• Tax services: browse the firm's tax preparation and planning pages.
• Bookkeeping services: read about ongoing help with business books.
• Catch-up bookkeeping: find information about books that are behind.
• Guides and checklists: find resources you can read before speaking with an adviser.
• Contact ProAxis: tell us which service you want to discuss.

If a linked page is hard to use, mention its title when you contact us. You can ask for help finding a specific section, understanding a form field, or locating a contact option.

Documents and outside services

Downloaded documents, including PDFs, may work differently from our web pages. Outside services linked from this site also have their own interfaces and access features.

We have not verified every document or outside service with every assistive technology. If you encounter a problem, include the document name or service link when you contact us.

For a document request, tell us which page or section you need and what makes it hard to use. For example, text may be hard to read, or a table may be difficult to follow.

Tell us your preferred format if you have one. We can discuss the request without asking you to disclose a diagnosis. Naming the information you need helps keep the request focused.

Related policies

Our Privacy Policy explains how we handle information you share. Our Terms of Service explain the terms for using this website.